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In October of this year, the "Management Regulations on Recall of Defective Automotive Products" (referred to as the "Recall Management Regulations") celebrated its first anniversary. The General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) released the "Annual Report on the Implementation of Recall Management Regulations on Defective Automotive Products," which highlights that the regulations have successfully met their intended objectives.
Over the past year, nearly 340,000 vehicles were recalled domestically, marking a significant step in addressing vehicle safety concerns. The regulations were officially promulgated in March 2004, with implementation beginning on October 1 this year. According to the report, from March 2004 to September 2005, 21 domestic and foreign automakers conducted 29 voluntary recalls, covering 33 vehicle models and totaling 339,696 units.
In recent years, public concern over defective products entering the market has grown significantly. To ensure the effective enforcement of the recall regulations, AQSIQ introduced four key strategies: identifying defective products, managing information, overseeing experts, and regulating inspection agencies. A dedicated Defective Product Management Center was established, along with an expert database, 11 approved testing agencies, and an initial recall information system.
The report indicates that the recall management regulations have been well-implemented. Most manufacturers have set up specialized departments, improved quality traceability systems, and enhanced overall product quality. Nearly 340,000 defective vehicles were recalled, protecting consumer rights, improving public safety, and raising awareness about the importance of vehicle recalls.
As of September this year, 10 companies had completed their recall plans and submitted summary reports to AQSIQ. Three companies have already undergone evaluation, with all meeting the target recall rate of over 80% and achieving consumer satisfaction above 94%.
Most companies have also established decision-making bodies for recalls, appointed dedicated personnel for communication with authorities, and implemented systems such as owner information files, complaint centers, and VIN tracking. Some even conduct risk assessments during the design phase to prevent potential defects. Others have achieved full traceability from spare parts to final production, ensuring quick identification and resolution of quality issues.
Automakers have also improved customer complaint systems, not only helping consumers but also serving as a crucial channel for detecting product defects. Dealers and maintenance centers are provided with defect reports, and vehicle owners receive forms to report possible issues, enabling timely action by authorities.
Looking ahead, the AQSIQ plans to further strengthen recall management. Efforts will focus on improving information filing, expanding defect reporting channels, and developing more advanced investigation techniques. Addressing incomplete owner information remains a priority.
By the end of this year, M2 and M3 vehicles (those carrying more than nine passengers) will be included in recall management. Research is ongoing to understand the unique characteristics of these vehicles and develop appropriate measures.
Additionally, feasibility studies are being conducted on N-type vehicles and other automotive components. These efforts aim to assess industry conditions, production features, and service levels. When ready, these products may also be included in future recall frameworks.